Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at vanessa@thevscrafts.com.
General Questions
The V’s Crafts is a small business that offers custom-crafted products, including embroidery, sublimation, DTF, UV DTF prints, engraving, and more. We pride ourselves on providing high-quality, handmade items for all occasions.
Yes! We specialize in custom orders. Visit our custom creations page or contact us directly with your ideas.
You can reach us via email at Vanessa@TheVsCrafts.com.
DTF (Direct-to-Film)
A DTF print is a design that can be heat-transferred onto fabrics like T-shirts, hoodies, and tote bags.
Use the following heat press settings:
1. Set the heat press to 330°F (165°C) and press for 30 seconds with medium pressure.
2. Peel the film when it’s cool to the touch.
3. Do a second press for 10 seconds to seal the design.
Wash the garment inside out on a gentle cycle and avoid using fabric softener. Tumble dry on low or hang to dry.
UVDTF (UV Direct-to-Film)
UV DTF is a high-quality printing method that creates vibrant and durable designs for various surfaces like glass, metal, and plastics.
1. Clean the surface where the design will be applied.
2. Peel off the backing film carefully.
3. Place the design on the surface, ensuring it’s flat and aligned.
4. Use firm pressure (a squeegee or your hand) to press the design down.
5. Remove the top layer, leaving the design adhered to the surface.
UV DTF prints are generally dishwasher safe, but handwashing is recommended for better longevity.
Laser Engraving
We can engrave on a variety of materials, including:
- Wood
- Tumblers: Any metal, powder-coated tumbler, with or without a handle (removable handles are fine, such as Stanley tumblers).
- Jewelry
- Leather
- Suede
If you have a specific item in mind, feel free to contact us to confirm if it can be engraved!
Yes, we’re happy to create custom engraved items. Provide the text, design, or logo you’d like, and we’ll work with you on design and placement.
Wipe engraved surfaces with a soft cloth. Avoid abrasive cleaners or scrubbers.
Embroidery
We create custom embroidered designs on apparel such as shirts, hoodies, and hats. We can work with you to order the needed items
Absolutely! Let us know the design, colors, and text you have in mind.
Sublimation
Sublimation is a process that uses heat to transfer dye onto polyester apparel or sublimation-specific items like mugs, tumblers, and ornaments.
Yes, sublimation mugs are dishwasher and microwave safe.
Sublimation ink bonds best with polyester materials and specially coated surfaces, ensuring vibrant, long-lasting results.
Custom Orders
Visit our custom creations page and fill out the order request form. We’ll follow up to confirm details and pricing
Yes! You can upload your design on our website or email it to us at Vanessa@TheVsCrafts.com.
Yes, if you’re local, you can bring in your own items, and we’ll work with you to customize them. Contact us to arrange a time.
Custom orders typically take 8–14 business days, depending on the complexity of the design.
Shipping & Local Pick-up
Processing times vary by item. Custom orders typically take 7–10 business days, while ready-made items ship within 3–5 business days.
Shipping costs are calculated at checkout based on your location and order weight.
Yes, local pickup is available. When checking out on Shopify, select the local pickup option, and you’ll see the address for pickup. We’re located in Haslet, Texas 76052.
Currently, we only ship within the United States. Stay tuned for updates on international shipping.
Store Policies
Custom items are non-refundable unless they arrive damaged or defective. For other items, returns are accepted within 14 days of receipt.
Refunds or exchanges are offered on a case-by-case basis. Please contact us with any issues, and we’ll do our best to resolve them.
Orders can be canceled within 24 hours of purchase. Custom orders cannot be canceled once production has started.